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Hot Tub & Spa FAQs

What should I look for in a spa?

Arming yourself with knowledge about each spa you consider purchasing will make the selection easier. Individual needs vary, and we offer the following guidelines to look for in your new spa: Consider "wet testing" a spa before purchasing. Just as all reputable spa dealers maintain filled demonstration models just for this purpose, Waterline Spas & Backyard Leisure offers this service. Just remember to bring your bathing suit and a towel.

Verify that the seats provide lumbar support. You do not want to have to scoot down in the spa like you do in a bathtub. When sitting in any seat, the water should reach at least shoulder level. If it does not, you will not get full hydro-therapeutic value. In addition, look for seats for users of differing heights.

Lean your head back against the pillows. Make sure you do not have to hyperextend your neck to rest your head. Take notice of the alignment of any fixed jets. Make sure they are massaging muscle tissue instead of bone or spine. Pay attention to how quietly or noisily the spa operates, as well as its convenience to the user. Can you hold a conversation in a normal voice when the jets are operating? How convenient are the controls to use when you are seated in the spa?

Stay in the spa with the jets on at least 15 minutes. At the end of that time, you will know whether the seating and jet arrangement is truly comfortable. Check the insulation. Polyurethane foam insulation significantly reduces heat loss, thus reducing heating costs. Research has shown that full foam insulation provides substantial savings to the spa owner over time. Some manufacturers eliminate full foam insulation in an attempt to provide a product at a lower cost. Check the size of the spa's filter. The size is usually given in square feet. As a general rule, bigger is better when it comes to filters. If the filter is too small for the volume of water, you will have to drain and clean the spa much more frequently. Some spas require multiple filters.
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Where should I put my spa?

Safety is our first consideration. With that in mind, we ask that you do not place your spa within 10 feet of overhead power lines. Make sure your spa will be positioned so that access to the equipment compartment and side panels will not be blocked, and that your installation will meet all city and local safety codes and requirements. You'll also want to think about the view you will see from your spa, your privacy needs, how best to keep it clean, and make sure you allow for service access. In addition, consider the following:

How will you use your spa?

If your spa is mainly for recreation, leave plenty of room around it for activity and lawn furniture. If you want to use your spa for therapeutic purposes, such as relaxation, consider creating a specific "mood" around the spa.

How will the environment affect my spa?

If you're in a changing climate, a place to change clothes or house entry near the spa is very convenient, whereas a warmer climate may require shade from the hot sun. In both cases, think about placement of trees, shrubs, patio cover, or a gazebo structure to meet your needs.

Can I install a spa indoors?

Indoor installations require adequate ventilation. In addition, spas can produce considerable amounts of moisture, which can be damaging to walls and ceiling surfaces. Special paint to resist moisture damage is available. Also, plan your environment: Spas periodically require drainage.

In addition, consider the structural strength of the flooring. A typical 3-person spa weights approximately 2,500 pounds (1,150 kg) when filled.

What do I need to know about installation?

The installation process is fully covered by clicking here. More specific questions should be directed to your Waterline Spas & Backyard Leisure service professionals.

Is my deck strong enough to hold a spa?

Your spa needs a solid foundation. The area must support the weight of the spa, the water in it, and those who use it. If the foundation is inadequate, it may shift of settle after the spa is in place, causing stress to the shell*. Waterline Spas & Backyard Leisure is experienced in working with different types of foundations to help you get the most out of your spa. In particular, we recommend that you place your spa on an elevated foundation, on top of flooring that won't be spoiled or ruined from water damage. It is strongly recommended that a qualified, licensed contractor prepare the foundation for your spa. Waterline Spas & Backyard Leisure can provide the precise recommendations needed for structural and foundational support.

What are the electrical requirements necessary for a spa?

In the U.S., all spas must meet the requirements set forth by the National Electric Code (NEC), and any applicable state or local codes. The electrical circuit must be installed by an electrical contractor and approved by a local building/electrical inspection authority. Waterline Spas & Backyard Leisure Pre-delivery Guide can provide you with the information you need to prepare for electrical set-up before delivery of your spa, as well as electrical installation of your spa after delivery.

Is a spa expensive to operate and maintain?

The average daily cost of a full foam insulate spa with an insulating locking cover is less than one dollar per day even in the coldest climates. General spa maintenance is very affordable. The main cost of operation is heating the water. In addition, great strides have been made to create an overall spa experience, including aromatherapy, which can further relax you and enhance your experience.

Your individual needs, especially whether they are therapeutic or recreational, will dictate the expense of extraneous services. Your spa may actually save you money, as compared to an expensive family vacation, or in the cases of therapeutic use, extensive doctor's visits. While we don't advocate our spas as a medical or medicinal tool, we do understand that relaxation can have an overall positive effect on mind, body, and spirit.

Is a spa difficult to take care of?

A spa is surprisingly easy to maintain. Waterline Spas & Backyard Leisure has a complete supply of products necessary to your spa, in addition to a variety of products that can enhance your overall experience in a hot tub. In addition, Waterline Spas & Backyard Leisure professionals are always on hand to assist you with the needs you may have as you adapt to your new spa. Our experts are trained, reliable, and fully-prepared to handle all maintenance questions in a timely, focused manner, with easy-to-understand instructions and suggestions. Maintenance procedures are not difficult, and knowledgeable retailers will provide the start-up kit and instructions you need.

Will I have to install plumbing for my spa?

No. All above-ground portable spas are filled with water using a garden hose. No additional plumbing is needed.

How often do I drain and clean the spa?

Most manufacturers recommend that you drain and clean your spa no more than 3 or 4 times per year, depending on how frequently you use it and how well you maintain your water. In most cases, this simple process will only take about an hour to accomplish.

What kind of chemicals are needed to maintain a spa?

Proper water maintenance is vital to the enjoyment of your spa. Do not be fooled by salespeople advocating a "chemical-free" spa. Professional retailers and manufacturers most often recommend the use of ozone purification in conjunction with sanitizers developed specifically with spas. Waterline Spas & Backyard Leisure carries a full line of products to maintain your water and add to the enjoyment of your spa.

What are the safety features I need to consider?

Obviously, if there are number of small children in your neighborhood, you want to make especially certain that your spa is not easily accessible or overly inviting. In addition, you'll want to consider all city and local safety codes and requirements. Make sure your spa is not within 10 feet of overhead power lines, that you have adequate shading and privacy, and that there is allowance for service access.

What do I get when I purchase a spa?

Waterline Spas & Backyard Leisure provides a deluxe hard cover and a complete chemical kit for all spa purchases.

How does the warranty affect my purchase?

Warranties are, unfortunately, the trickiest paperwork for the spa purchaser. Keep this in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid spa dealers who add prorated and deductible provisions. Make sure you read the manufacturer's warranty before buying, and compare coverage with other spas you are considering. Most quality spas will have at least five years warranty on parts, plumbing, and labor without any service call charges. In addition, Waterline Spas & Backyard Leisure offers clients a 30-day money-back guarantee if you are not fully satisfied with your spa purchase.

How many people will fit in my spa?

This depends on two factors: The number of seats, and legroom. Depending on the actual size of individuals occupying seats in your spa, you may find that you need to go to a larger or smaller size to accommodate your personal needs. However, do not underestimate the importance of legroom. The easier it is to stretch out in your spa, the more relaxed you'll feel.

How do jets and horsepower affect my spa?

Much is made in the industry about the number of jets and the horsepower behind them. It would seem logical that the higher horsepower rating would translate to a better massage. Unfortunately, this isn't necessarily the case. Pump manufacturers are not regulated to adhere to a universal rating system. A spa manufacturer can put whatever horsepower rating they want on a spa pump, regardless of the actual performance capacity of the pump. As a result, these ratings do not serve as a reliable indicator to use in comparing one spa to another.

The real measure of the operating system of a spa is how it feels to you. Horsepower will not add to the performance of a spa if meticulous care has not been given to jet selection, jet placement, plumbing system design, seat configuration, etc. Waterline Spas & Backyard Leisure deliver a powerful, comfortable massage from every jet in every spa. Real, beneficial hydrotherapy is directly related to being able to adjust each jet where it is needed. It doesn't make any difference how many jets a spa has if they are not properly located and plumbed to provide the correct balance for your individual needs.
 
 
 

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